package include: 1 x fountain pen, 1 x ink converter, 2 x ink cartridge, 1 x original pen case.
1.Items are nomarlly shipped after 1-5 working days after payment confirmation.
2.Items are shipped by AliExpress Standard Shipping , AliExpress Premium Shipping; most of countries arrive within 15 to 35 bussiness days. Delivery time depends on destination and other factors,it may take up to 60 business days.
3.The shipping cost does not include any import taxes,the buyers are responsible for customs duties.
4.If you want to get the item faster,please contact us to pay additional freight, we can offer you the following faster shipping ways:UPS,DHL,Fedex,TNT,DEPX,EMS.Via these ways, you can get the item within about 5-7 business days.
RETURN AND REFUND
1.Not satisfied with your purchase or the size is not fit, please contact us within 7 days of the receipt of your order.We can free exchange one to you, but the buyer is responsible for the returning shipping cost.
2.Received the flawed item, please take a picture of the item where the place has flaw and send to us, we will check whether it is quality issue, and then we will send you another piece for free if it has quality issue.
Please contact us if you have any questions, we will try to solve it within 24 hours.
1.Your satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and services.thank you so much!!!
2.If you have any problem about our item or service , please feel free to contact us before you leave any negative feedback. We will do our best to solve any problems and provide you with the best customer services. Thank you very much.